Privacy Policy

Effective Date: August 24, 2026

Boombinere LLC (“Boombinere,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our websites, mobile applications, shipping and package services, and related services (collectively, the “Services”).

By using our Services, you acknowledge the practices described in this Privacy Policy.

Information Collection and Use

We may collect information that you provide directly to us, including:

• First and last name
• Email address
• Mobile or telephone number
• Account and profile information
• Package, shipment, recipient, and delivery information
• Pickup and branch information
• Communications with Boombinere
• Other information you voluntarily provide when using our Services

We may also automatically collect certain technical information when you use our websites or applications, such as your IP address, device information, operating system, browser information, application activity, date and time of access, and diagnostic or log data.

How We Use Your Information

We may use the information we collect to:

• Create and manage your Boombinere account
• Provide package, shipping, pickup, and related services
• Process and manage shipments and package records
• Communicate with you about your account or packages
• Notify you when a package has arrived or is ready for pickup
• Provide customer service and respond to inquiries
• Maintain the security and reliability of our Services
• Diagnose technical issues and improve our Services
• Comply with applicable legal and regulatory requirements

SMS and Text Messaging

If you separately consent to receive SMS or text messages from Boombinere, we may send you transactional messages relating to your packages and use of our Services. These messages may include package status updates, package arrival notifications, pickup availability notifications, account notifications, and other service-related information.

SMS consent is optional and is not a condition of creating a Boombinere account or purchasing or using our Services.

Message frequency varies based on your package and account activity. Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP to a message. You may reply HELP for help or contact Boombinere at info@boombinere.com.

After you opt out, you may receive a final confirmation message confirming your opt-out request. You will no longer receive SMS messages from that messaging program unless you provide consent again.

Mobile Information and SMS Consent

Boombinere does not sell, rent, share, or otherwise provide mobile phone numbers, SMS opt-in information, or messaging consent data to third parties or affiliates for marketing or promotional purposes.

Mobile phone numbers and SMS consent information may be provided to service providers only as necessary to deliver or support Boombinere’s messaging services. These service providers may use the information only to perform services on our behalf and not for their own marketing or promotional purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service or messaging infrastructure providers, is permitted solely for the purpose of providing those services.

Service Providers

We may use third-party companies and service providers to assist us in operating and providing our Services. For example, service providers may help us with hosting, communications, messaging, analytics, technical infrastructure, customer support, or other operational functions.

These providers may have access to information only to the extent necessary to perform services on our behalf and are required to handle that information appropriately.

As stated above, mobile phone numbers and SMS consent or opt-in information are not shared with third parties or affiliates for their marketing or promotional purposes.

Log Data

When you use our Services, we may automatically collect diagnostic and usage information. This may include your device’s Internet Protocol (“IP”) address, device name, operating system version, browser type, application configuration, dates and times of use, and other technical or diagnostic information.

We use this information to maintain, troubleshoot, secure, and improve our Services.

Cookies

Our websites and applications may use cookies or similar technologies to support functionality, understand how our Services are used, remember preferences, and improve the user experience.

Third-party services integrated into our websites or applications may also use cookies or similar technologies in accordance with their own privacy practices.

You may be able to control cookies through your browser or device settings. Certain features of the Services may not function properly if some cookies are disabled.

Security

We use commercially reasonable administrative, technical, and organizational safeguards designed to protect information in our possession.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee the absolute security of information transmitted or stored through our Services.

Links to Other Sites

Our Services may contain links to websites or services operated by third parties.

Boombinere does not control those third-party websites and is not responsible for their content, privacy policies, or practices. We encourage you to review the privacy policies of third-party websites before providing personal information to them.

Children’s Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information directly from children under 13.

If we learn that a child under 13 has provided personal information to us without appropriate authorization, we will take reasonable steps to delete that information.

If you believe a child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will post the revised Privacy Policy on this page and update the Effective Date above. We encourage you to periodically review this page for updates.

Terms and Conditions

Additional terms governing Boombinere’s Services and SMS communications are available in our Terms of Service .

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or our SMS messaging program, please contact:

Boombinere LLC
2410 Cruzen Street
Nashville, Tennessee 37211
Email: info@boombinere.com
Phone: (615) 988-0527